Technical Support

At culture collections we are committed to optimizing your research and customer experience. Explore our range of online resources to provide technical support for our products and services.

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             How-to guides

 

Certificates of Analysis (CoA)

Please go to the catalogue entry for the item you require the C of A for; 

In the Certificates of Analysis section halfway down the right-hand side of the page; 

 

 

• Select the format of the product  

• Enter the required lot number  in the Lot number field and click Apply 

• The Download icon will be highlighted 

• Click to download the C of A 

• If the C of A is not available, the Request icon will be highlighted. 

• Click on the Request button. 

Your request will be sent to our Quality Assurance team who will issue the C of A and upload it to our website within 5-7 working days. 

 

Protocols

Explore our protocols for detailed guides on cell culture, opening and growing freeze-dried bacteria strains and instructions in multiple languages. Find out more here.

 

Cell culture information

• Fundamental Techniques in Cell Culture Laboratory Handbook

• Cell line passage numbers explained

• important technical information for successful culture of your cells

• Suitable reagents for the culture of ECACC cell lines

• Ethical considerations for obtaining cell lines

• Discontinued cell lines

• Misidentified cell lines

 

Mycoplasma and sterility testing

 

Cell line authentication services

• Cell line authentication services and Nardone open letter

 

Human genetic services

• Human genetic services

 

DNA

• How to handle DNA on receipt

 

Bacteria information

• NCTC equivalents to ATCC strains

 

Material Safety Data Sheets (MSDS)

• MSDS For Aspergillus Fumigatus Transcription Factor KO Collection

• MSDS for ECACC Nucleic Acids

• MSDS for ECACC frozen cell cultures

• MSDS for ECACC growing cell cultures

• MSDS for LENTICULE® discs (Norovirus)

• MSDS for LENTICULE® discs (Hepatitis A virus)

• MSDS for NCTC freeze-dried bacterial culture products

• MSDS for NCTC bacterial DNA

• MSDS for NCPV

• MSDS for NCPV - Irradiated Virus products

• MSDS for NCPV - irradiated Mpox

 

General

• Terms and conditions of supply

• The Nagoya Protocol