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Terms and Conditions of Supply

Terms and Conditions of Supply of Products (“Terms”) from the Culture Collections of the UK Health Security Agency (UKHSA), an executive agency of the Department of Health and Social Care, which expression shall include its successors in title (“Culture Collections”) comprising of the European Collection of Authenticated Cell Cultures (“ECACC”), the National Collection of Type Cultures (“NCTC”), the National Collection of Pathogenic Viruses (“NCPV”) and the National Collection of Pathogenic Fungi (“NCPF”).



Prior to accepting our Terms & Conditions of Supply, customers should please take special notice of our Conditions of supply of microbial pathogens: safetyYour acceptance of these terms also implies agreement with our . It is crucial to review this information before proceeding further.



Culture Collections” shall mean the UKHSA acting through its operating division the Culture Collections;

Employer” shall mean the employer of the Recipient.

Materials” shall mean any culture, microorganism or their derivatives listed on the Culture Collections website or in any published catalogue or brochure.

Product” shall mean any or all of Materials or Services supplied by the Culture Collections.

Recipient” shall mean an individual authorised employee of the Employer who will receive Products from Culture Collections.

Services” shall mean any Service listed on the Culture Collections website or in any published catalogue or brochure.

Third Party” shall mean any third party not bound by these Terms.


  1. The Recipient hereby confirms that he/she is authorised to receive the Product(s) for and on behalf of the Employer and has sufficient authority to bind the Employer to these Terms.

  2. The Recipient shall use the Products, and any progeny, derivatives or products thereof (collectively 'Derivatives') for research purposes only with the exception of the Recipient’s use of NCTC LENTICULE discs provided that they only be used in laboratory testing procedures. Notwithstanding the foregoing, in no event shall the Products or Derivatives be directly or indirectly applied to human subjects.

  3. Unless otherwise agreed by the Culture Collections, the Products and Derivatives shall not be incorporated into any service or product for sale or utilised in the commercial provision or production of any service or product for sale. For the sake of clarification genomic or plasmid nucleic acids from all of the Culture Collection's cultures or microorganisms shall be included as Derivatives.

  4. The Recipient, or any representative of the Employer, shall not distribute the Product(s) or Derivatives to any external organization or to any third party. The Employer shall not distribute the Product(s) or Derivatives to any affiliated or associated organization without the Culture Collections' prior written consent.

  5. The Culture Collections is the rightful owner or custodian of the Products and Derivatives and all intellectual property rights subsisting therein, shall rest in the Culture Collections or its third-party depositor. No licence is granted to the Recipient or the Employer, except that specified in clause 2.

  6. The Culture Collections warrants that all Products supplied conform in all material respects with their specification as set out by the Culture Collections. If the Culture Collections receives written notice from the Recipient of any breach of this warranty within thirty (30) days of receipt of the Product by the Recipient or, in the case of non-delivery of Product, within thirty (30) days of the agreed scheduled date of delivery, then the Culture Collections shall, at its sole discretion, replace any Products found to be in material non-conformity with their specification or refund the cost of such Products to the Recipient. This warranty is only valid if the Recipient ensures that the Product has been stored or processed according to the specifications detailed on the data sheet provided with the product. The Recipient hereby agrees to the method of shipment and associated conditions of shipment for each specific Product and specified Incoterms as outlined on the Culture Collections website at the time of placing the order.

  7. Written cancellation of orders prior to goods being shipped are accepted. Such orders will incur a cancellation fee of £60. Due to the nature of the Products the Culture Collections are unable to accept returns for the majority of its Products. Returns can only be made by prior written agreement and will be subject to a restocking fee of 15% of the value of the goods (minimum fee of £60). Any retrospective claims for VAT exemption or amendments to invoices will incur a £60 charge.

  8. The Culture Collections shall have no liability to the Recipient or the Employer in the event that the Products and/or Derivatives infringe any intellectual property right of a Third Party and all warranties relating thereto whether expressed or implied, by statute or at common law, are hereby excluded.

  9. The Employer shall indemnify the Culture Collections and its directors, officers, representatives and agents as well as the original depositors of the Products with the Culture Collections, against all loss, actions, costs, claims, demands, expenses and liabilities which the Culture Collections or the said depositors may incur, either at common law or by statute, in respect of death or personal injury or in respect of any loss or destruction of or damage to property (except to the extent that the foregoing is as a result of any negligence on the part of the Culture Collections) which occurs in connection with the Recipient's use of the Products and/or Derivatives.

  10. The Recipient shall, prior to receipt of the Products, ensure compliance with all national regulations for the import and storage of the Products and shall indemnify and hold the Culture Collections harmless from any non-compliance with such regulations.

  11. The Recipient and Employer each warrant that they are capable and qualified to safely handle and store the Material and to safeguard it from theft and misuse. This includes provision of appropriate containment for its safe handling, as determined by any risks known to be associated with the Material.

  12. The Recipient acknowledges that Material can potentially harbour infectious agents and assumes all risk and responsibility associated with the receipt, handling, storage, disposal, transfer and use of the Material and its Products, including taking appropriate safety precautions to minimise health or environmental risk in compliance with all applicable guidelines, laws and regulations.

  13. The Employer shall indemnify the Culture Collections against any and all loss, actions, costs, claims, demands, expenses and liabilities incurred by the Culture Collections and/or the aforesaid depositors, by reason of any breach of these terms and conditions.

  14. In any publication making reference to the Products and/or Derivatives, due acknowledgement shall be given of the source of the Products (quoting the Culture Collections' catalogue reference number) and that accurate reference is made to the work of the original depositor.

  15. Payment of invoices shall (unless otherwise specified in the Culture Collections' order acknowledgement) be made in sterling (British pounds) and made in full within thirty (30) days of the invoice date and time of payment shall be of the essence.

  16. These terms and conditions shall constitute a contract between the Culture Collections and the Recipient which shall be governed by English law and all questions in any way affecting or arising out these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts to which the parties hereby submit, except that UK Health Security Agency may apply for interim relief in any court of competent jurisdiction. These terms and conditions may be changed by the Culture Collections without notice at any time.

  17. In addition to these Terms, the Culture Collections may impose further terms and conditions upon the supply of a particular Product. Should the Culture Collections seek to do so, the Culture Collections shall provide the Recipient with details of these additional terms and conditions either upon request for, or receipt of, an order from the Recipient. Such additional terms and conditions shall, upon acceptance by the Recipient, and in addition to those Terms set out above, be deemed to be incorporated into the relevant supply contract.

  18. This version of the Terms replaces all previous versions.


Effective from 1 April 2021